Contact Center
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Focused on the demands of today’s prospects and residents, our ResidentIQ® Contact Center is designed to mitigate pressure on the property staff while ensuring a branded, smooth process for every caller.
Helping Prospects & Residents
Multi-Channel Mindset
A great contact center is required to build prospect and resident engagement. Staffing and managing a call center is difficult for today’s property managers. Residential communities need contact centers to be an extension of your onsite leasing, maintenance, and service teams so your property agents never miss a beat.
More Ways to Communicate
We don’t just handle phone calls, our multi-channel offering means we handle emails, chats, and live chats along with phone calls from prospects and current residents.
Custom Solutions
Pick and choose which services are required for each specific property at anytime so your multifamily communities are better served.
Residential Contact Center
Prospect-Centricity
Our contact center is designed around the prospect, not the property. Ensuring prospects and residents have active communication through a flexible service is the heart of what we do. With our unique combination of multi-channel communication and prospect-centricity we are here to help residents see why your property is the right place to call home.
