CRM

As the premier CRM software centered on prospect and resident engagement, ResidentIQ® CRM is designed to convert leads into happy residents. Our solution provides unmatched insights into the customer journey and is built around the customer.

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Built Around the Customer
Multifamily Leasing

Built Around the Customer

Our software is built with a customer-centric data model so our customers can enjoy the maximum level of flexibility for their specific organization. Designed as the first prospect-centric management system in the residential market, we can capture all communication types to ensure the focus is on the customer.

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Lead Progression

With ResidentIQ CRM, our lead workflows guide leasing activity and inform agents of what their next step in the process should be.

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Lease Chatbot

Prospects demand immediate answers to leasing questions no matter the time of day. Ensure seamless conversations and speedy responses with our multifamily leasing chatbot which is an excellent solution to the problem of on-demand availability.
Leasing Analytics Platform

Actionable Data

We take charge of leasing call data to create easy-to-use scorecards and pinpoint where opportunities to drive performance exist. Enjoy simple, reliable, and timely information that helps you better understand how your property team handles calls and where additional training can improve outcomes.

Actionable Data
Leasing CRM
Prospect Focused

Leasing CRM

Designed to help your team nurture leads, our leasing CRM integrates with all aspects of the customer journey and guides your team to take the next step in the leasing journey. The ResidentIQ Leasing CRM tracks engagement through a single, centralized leasing timeline to provide prospects with a better leasing experience.

Features & Functionality

ResidentIQ offers more than a conventional CRM!

Leasing Call Analytics

Our in-depth reports put operators in control of leasing performance by showing precisely where performance opportunities are. View phone call scores the next business day and individualized reports by property or agent.

Multi-Channel Integrations

Maximize availability with software that integrates with all your resident communication channels. Ensure peace of mind with software created to allow more communication channels for your prospects.

Employee Guidance

Simplify the leasing process for your office staff with software that guides the leasing team through every step of the operation to ensure organization and maximize closing opportunities.

Integrations

Our robust leasing CRM integrates with many property management systems, pricing optimization services, single sign-on software, lead management software, and more to provide a complete property management experience.

Property Tours

Your prospects expect to have flexibility in how and when they tour your property. Whatever the tour type, our multifamily property tour scheduler manages the entire touring process for all tour types. Our online tour scheduler covers in-person, video, self-guided, and virtual tours.

Contact Center

Provide prospects with a flexible service tailored to meet your individual business needs. Our unique combination of multi-channel communication is the best solution to help prospects discover that your property is the right place to call home.

A La Carte

Pick and choose what services your property needs to provide the correct level of support. All of our software is available a la carte because one size doesn’t fit all. Enjoy complete flexibility of services for each community.

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