Payments

Dedicated to offering more ways for residents to pay, ResidentIQ® Payments saves time for both residents and property managers. Our payment process is fully PCI compliant and meets rigorous security standards.

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Full Payments Solution
More Ways to Pay

Full Payments Solution

Provide more payment options for customers including ACH, credit, debit, cash, check scanning, lockbox, and mobile check scanning.

Pay Online

Pay Online

More payment options are better for your residents. Increase the chances of receiving rent payments in full and on time with our complete payments solution.
Collect Cash Payments

Collect Cash Payments

ResidentIQ Payments is dedicated to serving underbanked residents. Renters can pay their rent in cash at participating retailers rather than needing to purchase money orders.

Mobile Scanning

Mobile Scanning

Property managers and residents benefit from our mobile app where where renters can scan their checks using their phone and post payments directly to their account online.

Pay Online

Rent to Utility Payments

We offer payment processing of all types depending on community needs. We can help you simplify rent processing, reconcile them, or provide a comprehensive utility billing service.

Rent to Utility Payments
Fully Integrated
Get More Value

Fully Integrated

Our payment processing platform is fully integrated with major property management and accounting platforms so we can sync with your core accounting software to update resident information including contact info, charges, and amounts due.

Features & Functionality

ResidentIQ® offers more than a conventional payments solution!

Mobile Scanning

Provide your residents with more ways to pay. Scan checks utilizing your mobile device and post payments directly into the portal.

Built-in Chargeback Management

When you receive a chargeback, you’ll be sent an email notification. Click the link, upload relevant documents, and check the status of the request inside our admin portal.

Check Scanning

Effectively process paper-based payment methods without having to deposit checks in person at the bank. Scan payments online and save your staff hours of time.

Reporting Dashboard

Easily access relevant historical information with our property and portfolio-level reporting options. Our property comparison tool allows you to view property-to-property engagement, messaging, revenue, maintenance requests, and more using your admin portal.

Resident Portal

The one-stop place to post or schedule payments and build credit. Residents can schedule payment reminders or payments, and opt-in or opt-out of positive payments to credit bureaus.

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